Terms and Conditions:
Welcome to the CrocodOil website. This website is owned and operated by CrocodOil which is a trading name of Deep Red Product Marketing Limited, a company registered in England and Wales under registration number 9048758. Our registered address is 17 St Peters Place, Fleetwood, Fylde, FY7 6EB, UK. Our VAT number is 227 6500 17
Try Me Size Order Restrictions:
We want to ensure that anyone can try using CrocodOil products as easy and affordably as possible which is why we have heavily discounted a ‘TryMe’ 5ml size pump and pot.
However, ordering of these size products is restricted to one per household.
Faults or Returns:
At CrocodOil all our products are carefully quality controlled and checked for any faults before they are dispatched to customers. If you wish to return your purchase due to a defect issue, please contact us on +44 7989 223 165 first. All refund requests must be made within 7 days of purchase. We will correct all discrepancies and cover any postage charges.
Data Protection
- CrocodOil complies with and is registered under the Data Protection Act.
- We are committed to protecting the information we collect from you, which we use to enhance your experience of our web site.
Privacy Policy:
At CrocodOil we value our customers and respect their privacy. Any information we collect about you is held securely.
Your credit or debit card details used when placing your order on our website to complete your transaction are protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.
The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.
Customer Service – When we ask for your contact details, such as your email address and telephone number, it is to enable us to answer any questions you have about using our website and to notify you about the status of your order.
Direct Marketing – We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email, post or telephone. We do not share your information with any third party.
Credit Card Security – We do not store credit card details nor do we share customer details with any 3rd parties
Site Analytics Cookies – We use analytic cookies on our site to better understand how our customers are using our site so we can continually improve and optimise and to provide a better user experience.
Copyright:
Your use of the CrocodOil website and its contents grants no rights to You in relation to Our intellectual property rights including, but without limitation to, trademarks, logos, graphics, photographs, videos and text or the intellectual property of third parties in Our Website and its contents.
You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on this Website or the computer codes of elements comprising the Website other than for Your own personal use.
Any use other than that permitted above may be undertaken with our prior express written authorisation only.